The Student Welfare Team

Supporting students with their aspirations and abilities to thrive within the local community

Helping you with achieving your goals

We work alongside other areas within the college to ensure students overcome any barriers that may prevent them from progressing on their course or within their personal life. The team has different areas of specialist knowledge to ensure that all support needs can be met.

Support coaches

Support coaches are primarily responsible for managing a caseload of identified students. These students will fall under one or more of the following vulnerable groups:

Care experienced young people
Students who are living away from parents
Students who have current involvement with the police
Students who experience mental health difficulties
Young carer
Young parent.

Support coaches help students overcome any barriers that are preventing them from progressing on their course and also in their personal life. This support begins with gathering information at the time of application and providing bespoke and targeted support to meet the needs of the student once enrolled.

Support coaches will give students opportunities to achieve their goals whilst here at college. Working closely with teachers, heads of department and various other staff within the college, they will guide the student to focus on being as successful as they possibly can be.

Support coaches offer one-to-one support via face-to-face meetings, email, phone calls and Microsoft Teams. They will attend both internal and external meetings to support a student during their time at college.

We also offer other services within college such as the counselling provision, The Wellbeing Hub (Derby Road campus), pop-up Wellbeing events (Engineering Innovation Centre, Construction Centre and Chesterfield Road campus) and weekly visits from SEXions.

Support coaches will also signpost students to external support provisions such as social care, LGBTQ services, NIDAS (domestic violence support), CAMHS and young carers organisations to name just a few.

Support coaches are easily accessible within the college. If you need to speak to one of them you can either contact them via the Single Access Point (Duty desk based at the Derby Road campus) or email wellbeingcentre@wnc.ac.uk.

Students based at other sites will be informed of where their support coach is based.

For care experienced young people, please see our dedicated page.

Mental health support and the Wellbeing Hub

It's our aim to make sure that the college is providing all students and staff with factual information and support around mental health. It is an integral part of the student welfare team to ensure that students are supported throughout their journey at college, especially in regards to their mental health.

The service is confidential and flexible and provided at all college sites for students to receive impartial guidance to identify their individual needs.

Liaison with external agencies can also be arranged with a students consent to meet their support needs. We can also refer a student to a free counselling service.

To contact our mental health coordinator or access the Wellbeing Hub, please email wellbeingcentre@wnc.ac.uk