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Apprentice Receptionist/Administrator

Employer

F&A HEALTH LTD

Employer address

16,
Regent Street,
Nottingham,
NG1 5BQ


Apprenticeship summary

Have you completed a level 2 Business Admin or Customer Service apprenticeship and are now wanting to progress onto your level 3 programme? This role is within a highly regarded private clinic in Nottingham City Centre which offers private GP appointments through to aesthetic treatments.


Working week:
There are options available for this role, either 3 days working 9am - 7pm, or 5 days working 9am - 5pm. Will include some Saturday working. Exact shifts TBC

Weekly wage:
£150.00

Apprenticeship level:
Advanced

Start date:
01/02/2022

Date posted:
04/10/2021

Closing date:
31/01/2022

Duties will include (Full training will be provided):

  • Meeting and greeting clients, being the first point of contact for customer requests and queries
  • Offering advice on products and services offered by the clinic and following up via email/post
  • Liaising between the practitioners and patients to ensure smooth transactions
  • Gather confidential information from patients prior to them receiving services and ensuring data is kept within GDP rules
  • Survey customers on services and treatments offered and collate information to improve the services provided
  • Keeping up to date with competitors offers and services
  • Understand good working practices and regulations within the guidance of the Care Quality Commission
  • Ensure the Clinics social media presence is upto date and relevant
  • Contribute to clinic meetings supporting service experiences and seeking development of solutions
  • Being the first point of contact for any issues that may need to be resolved

Applicants will be required to attend an Assessment Centre with West Notts College as part of the screening process.

The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date.

Ready to apply?

All apprenticeships must be applied for on the .gov website where you can also view more detailed information about this vacancy.

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Need help?

Call freephone 0800 121 8317

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