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I.T Apprentice

Employer

UK WASTE SOLUTIONS LIMITED

Employer address

Alexander House,
Cafferata Way,
Newark,
NG24 2TN


Apprenticeship summary

Do you want a career in an organisation that empowers you to be your best? We’re looking for an I.T apprentice to join the Novati family. You’ll get to work, learn and earn within an industry which is developing each day and will give you the support and career development opportunities.


Working week:
Monday to Friday, 8am - 4.30pm/8.30am - 5pm

Weekly wage:
£172.00

Apprenticeship level:
Advanced

Start date:
01/02/2022

Date posted:
17/08/2021

Closing date:
31/01/2022

What we are looking for:

Someone who is outgoing and passionate about providing exceptional customer service, who will make a difference to our business and our customers. It’s important for you to be a great communicator and equally a good listener. You’ll need to have a passion for investigation; find out what our customers want and deliver that service. You will always put our customer first, so we deliver service excellence. You will work as part of a team that contributes towards Novati being the best in the industry.

Duties will include:

  • Troubleshooting and allocating user problems (tickets) within our ticketing system
  • Communicating with users through email, chat, voice calls, video calls and, remote sessions
  • Supporting approximately 100 users in a Microsoft Windows environment as part of a team
  • Supporting a wide range of applications including Microsoft 365 Business Standard, SharePoint, Teams and, Sage 200
  • Performing IT administration such as creating users, assigning access to mailboxes and, resetting passwords

Applicants may be required to attend an Assessment Centre with West Notts College Apprenticeships as part of the screening process.

The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date.

Ready to apply?

All apprenticeships must be applied for on the .gov website where you can also view more detailed information about this vacancy.

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Need help?

Call freephone 0800 121 8317

Why choose West Notts?

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100% A Level pass rate in 2020.

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One of the top colleges in the UK for student satisfaction.**Learner Exit Survey 2019/20

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An extensive bus service across Mansfield and the surrounding area.

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We have four campuses each boasting a number of state-of-the-art facilities.

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