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High demand, limited places - Apply now for September 2025!

With record-breaking applications, many courses for September 2024 were already full by spring time. With an increasing number of school leavers in our local area, the same high demand is expected for September 2025. So apply early to secure your place and avoid disappointment!

Book onto an upcoming open event to discover more.

Operations/Department Manager - Professional Apprenticeship - Standard - Level 5

Overview

Important information

The following information is simply detailing the apprenticeship training course and is not a live vacancy to apply for. Please click the link below to view our current apprenticeship vacancies.

View current vacancies

This is a professional apprenticeship aimed at aspiring, existing operations or departmental managers who may already have gained practical experience but wish to further develop their theoretical understanding of management skills.

It is suitable for someone who manages a team and/or projects and achieves operational/departmental goals and objectives. This person will be accountable to a more senior manager or business owner and will be responsible for leading and managing teams, managing change, financial and resources management and coaching and mentoring.


Start dates and fees

The apprenticeship programme can begin at any time of the year. This might be in line with your start date of employment or perhaps a review with your employer where your development is discussed.

 

Government funding may be available to your employer to help fund this apprenticeship, alternatively your employer may have apprenticeship levy funds available.

 

For more information about apprenticeships including our current vacancies, please visit our apprenticeship page.


What will I study?

The course will cover the following units:

  1. Personal and Professional Development
  2. Principles of Management and Leadership
  3. Managing and Leading Individuals and Teams
  4. Creating and Delivering Operational Plans
  5. Managing Finance
  6. Managing Stakeholder Relationships
  7. Managing Projects
  8. Managing Change

Entry requirements

Five GCSEs at grade 4/C or above including maths and English.


Study programmes - essential skills for employment

If you're a student between the ages of 16 and 18 (or 19 to 25 with an EHC Plan) we want to make sure you have the best possible chances of landing an awesome job once you finish college.

Students who haven't achieved a grade 4/C in GCSE maths or English to continue studying these subjects while you're here with us. By doing so, you'll be building a strong foundation of skills that will significantly boost your employability in the future.

Think of it as a chance to supercharge your knowledge and abilities. You'll be equipped with the tools necessary to tackle the world beyond college with confidence. Plus, we'll be right here to support you every step of the way.

In addition, to help you gain essential skills for employment, all students aged 19 and under and studying a full-time course with us will take part in our study programmes.


How long is the course?

There are eight units studied over two years.


How will I be assessed?

A combination of on-programme assessment and end-point assessment. On-programme assessment will include:

  • Assignments/reports/presentations – to make up a portfolio
  • Review of performance between apprentice and line manager
  • 360° feedback
  • Continual professional development log
  • Work-based project

End-point assessment will include:

  • Independent review of portfolio
  • Written test using a series of different scenarios and situations
  • Presentation and Q&A
  • Interview and professional discussion

Employer commitment

An employer must be prepared to provide the learner with the opportunity to carry out their work and be involved in new projects which will enable the learner to produce evidence towards their qualification.

Employer involvement is very important for the learner to achieve success and this will mean a series of reviews of the learner’s progress towards meeting specific outcomes. This ensures continued progress through the apprenticeship by resolving issues and providing challenges for the learner.


What does the course lead to?

  • Level 5 Operations/Departmental Manager Apprenticeship
  • CMI Level 5 Diploma in Management and Leadership

Career opportunities

There isn't currently career information listed for this course.


How do I apply?

Ring 0808 100 3626 or email enquiries@wnc.ac.uk to contact the course tutor.

Next steps

For more information on how to become an apprentice call our enquiries line free on

0808 100 3626

Attend an open event

View our upcoming events

Call our general enquiries team

0808 100 3626
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Why choose West Notts?

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Courses created in partnership with local employers to meet their specific workforce needs.

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Excellent student support services from careers and financial advice to health and wellbeing.

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We offer a flexible and cost-effective travel pass to all students and apprentices.

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We have nine campuses each boasting a number of state-of-the-art facilities.

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We offer a wide-range of FREE* adult courses.*subject to eligibility.

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