Certificate in Principles of Team Leading (Online) - Level 2
Overview
Looking to prepare for employment? This FREE online course equips you with the knowledge to to go on to an apprenticeship, a job role with customer service, or further study. Gain a Level 2 qualification which covers a range of areas within employment that can be tailored to meet your needs.
This course is ideal for anyone looking to enhance their performance in any sector. Learning more can help you earn more!
Study at home, study on your schedule, study for FREE. Sign up today!
Start dates and fees
- Start - Anytime.
- Cost - FREE for adults aged 19 or over (on 31 August 2024), regardless of employment status.
IMPORTANT NOTICE
While this course may be offered to you free of charge, failure to complete the course may result in a £125 administration fee. This fee covers the administrative costs associated with non-completion.
If you have any questions or require more information, please do not hesitate to contact us on 01623 413602 before completing your registration.
What will I study?
Mandatory units:
- Principles of team leading
- Understand business
- Understand how to communicate work-related information.
Optional units:
- Health and safety procedures in the workplace
- Principles of developing working relationships with colleagues
- Principles of equality and diversity in the workplace
- Principles of handling information and mail
- Principles of managing performance and conflict in the workplace
- Understand customers
- Understand how to deliver customer service and resolve problems
- Understand how to develop and deliver a presentation.
Entry requirements
- No specific entry requirements, but a minimum of a GCSE grade 4-9 in English and Maths (or equivalent) is recommended
- Applicants must live in England and not live in the locations listed here
- Applicants must have been living in the UK for the last 3 years.
How long is the course?
- Total time to complete - 190 hours (including tutor led guided learning hours).
Learners are expected to study and do aspects of their assessment portfolio in their own time.
How will I be assessed?
The qualification is assessed by internally set and marked assessments subject to external quality assurance.
All learning outcomes and assessment criteria must be met to achieve a Pass – there is no grading.
What can I progress onto?
- Level 3 Certificate in Principles of Management
- Level 3 Diploma in Managemet Skills and Knowledge
- Level 3 Diploma in Management.
If you would like further information regarding this course and what you can progress on to, please contact us on 0808 100 3626 or .
How do I apply?
All you need to do is press the green Sign up button found under 'Next steps' and complete our simple online form.
Once submitted, our team will review your information to ensure you are eligible to study the course (we will get in touch should there be in any issues).
If you meet the eligibility requirements, you’ll be sent an email which contains a link to our online enrolment form for you to complete.
Your enrolment details will then be processed by our team and you will receive an email that will contain a link for you to access your course materials. Please allow 3-5 working days for your enrolment details to be processed.