Career spotlight
Rail travel assistants
Average National Salaries (2022)
Age 20
£12,480
Age 35
£15,080
Age 50
£16,640
Average salary in the East Midlands: £30,160
What does this career do?
Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.
Typical tasks
- examines and collects tickets at the ticket barrier of a railway station
helps with passenger enquiries and makes announcements over a public address system at stations
loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks
assists passengers with special needs to board and leave trains
attends to the safety, welfare and comfort of passengers on trains and manages train crew
checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train
inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train
Current entry requirements
There are no formal academic entry requirements, although entrants are required to take a medical examination and have normal colour vision. Training is provided Off and on-the-job. NVQs/SVQs in Rail Services are available at Level 2.
Percentage in work
Predicted employment status in 2022
Part-time
Full-time
Self Employed
Predicted employment levels in the East Midlands
Career related courses available at West Notts
About the statistics
Data is powered by LMI for All and is sourced from labour market statistics from the Office for National Statistics (ONS), the Institute for Employment Research, the Department for Works and Pensions, and the UK Commission for Employment and Skills.