Vision Logo 2
Career spotlight

Public services associate professionals

Average National Salaries (2017)

Age 20

£16,120 pile of coins

Age 35

£32,240 pile of coins

Age 50

£37,960 pile of coins
Average salary in the East Midlands: £24,960

What does this career do?

Public services associate professionals supervise, manage and undertake general administrative work in national and local government departments, organise the activities of local offices of national government departments, and promote the image and understanding of an organisation and its products and services to consumers and other specified audiences.

Typical tasks

  • manages the activities of government office staff, assigns tasks and responsibilities and makes changes in procedures to deal with variations in workload
  • assists senior government officers with policy work, external liaison or general administrative work
  • supervises a variety of administrative functions in government departments such as recruitment and training, the negotiation and arrangement of contracts, building and capital management, monitoring and authorising department expenditure etc.
  • organises resources for the acceptance and recording of vacancy details, the selection of suitable applicants and other Job Centre activities
  • authorises the payment of social security benefits, assesses the financial circumstances of claimants and investigates any state insurance contribution problems
  • undertakes supervisory duties specific to the operation of Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government
  • advises the public or companies on general tax problems and arranges for the issue, receipt and examination of tax forms, assessment of PAYE codes and the computation of tax arrears and rebates
  • discusses business strategy, products, services and target client base with management to identify public relations requirements
  • writes, edits and arranges for the distribution of press releases and other public relations material, addresses target groups through meetings, presentations, the media and other events to enhance the public image of the organisation, and monitors and evaluates its effectiveness.

Current entry requirements

Although there are no formal academic entry requirements, entrants typically possess A levels/H grades or an equivalent qualification, and many entrants possess a degree. Entry may be possible by promotion from clerical grades for those with suitable experience. Training is typically provided on-the-job, supplemented by specialised courses. Professional qualifications are available in some areas.

Percentage in work

  • Employed

  • Unemployed

Male
(2018)
Female
(2018)

Due to insufficient sample sizes, some data was excised.

Predicted employment status in 2022

  • Part-time

  • Self Employed

  • Full-time

Predicted employment levels in the East Midlands

Career related courses available at West Notts

About the statistics

Data is powered by LMI for All and is sourced from labour market statistics from the Office for National Statistics (ONS), the Institute for Employment Research, the Department for Works and Pensions, and the UK Commission for Employment and Skills.

Next steps

To ask us a question about this career or find out about our courses or apprenticeship opportunities please use the below form or give us a call.

Call our enquiries line free on

0808 100 3626

For more information on careers please visit our

Information, advice and guidance website

Why choose West Notts?

The word 100% written in a circle

98.8% A Level pass rate in 2019

An icon of a reward rosette in a circle

Best A Level provider in Mansfield and Ashfield for student progress*

An icon of a tick and checkbox in a circle

One of the top colleges in the UK for student satisfaction**

An icon of a bus in a circle

An extensive bus service across Mansfield and the surrounding area

An icon of a building in a circle

£50m investment in our facilities since 2008

*Value added is a measure of a student’s progress against their starting point
**Learner Exit Survey 2017/18
Policies and statements | Freedom of Information | Accessibility Statement | Modern Slavery Statement | Privacy Notices
© West Nottinghamshire College