IT operations technicians

Average National Salaries (2022)

What does this career do?

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

Typical tasks

• administers, monitors and supports internal/external networks, servers, email and security systems configures and sets up new server systems schedules and performs system maintenance tasks, such as loading user applications, programs and data analyses systems and makes recommendations to improve performance identifies problems, agrees remedial action and undertakes emergency maintenance if required performs server backup and recovery operations and restarts systems following outages acts as a liaison between users, outside suppliers, and other technical teams

Current entry requirements

Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess GCSEs/S grades and A levels/H grades together with an appropriate vocational qualification. Some employers may demand a relevant degree. Training is provided off and on-the-job supplemented by specialised courses. Postgraduate and professional qualifications and apprenticeships in some areas are available.

Percentage in work

• Employed

• Unemployed

Predicted employment status in 2022

• Full-time

• Part-time

• Self Employed

Predicted employment levels in the East Midlands

Career related courses available at West Notts

• Computer Science A Level - Level 3
• T Level in Digital Support and Security - Level 3

About the statistics

Data is powered by LMI for All and is sourced from labour market statistics from the Office for National Statistics (ONS), the Institute for Employment Research, the Department for Works and Pensions, and the UK Commission for Employment and Skills.