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Career spotlight

Managers and directors in retail and wholesale

Average National Salaries (2020)

Age 20

£7,280 pile of coins

Age 35

£34,320 pile of coins

Age 50

£43,160 pile of coins
Average salary in the East Midlands: £36,920

What does this career do?

Retail and wholesale managers and directors plan, organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals.

Typical tasks

  • appoints staff, assigns tasks and monitors and reviews staff performance
  • liaises with other staff to provide information about merchandise, special promotions etc. to customers
  • ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently
  • ensures customer complaints and queries regarding sales and service are appropriately handled
  • oversees the maintenance of financial and other records and controls security arrangements for the premises
  • authorises payment for supplies received and decides on vending price, discount rates and credit terms
  • examines quality of merchandise and ensures that effective use is made of advertising and display facilities.

Current entry requirements

Entry requirements vary from company to company. Entrants may possess GCSEs/S grades, A levels/H grades, GNVQs/GSVQs, a BTEC/SQA award, a degree or equivalent qualification. Entry is also possible through promotion after gaining sufficient experience. NVQs/SVQs in Retail Operations are available at Level 4.

Percentage in work

  • Employed

  • Unemployed


Due to insufficient sample sizes, some data was excised.

Predicted employment status in 2022

  • Full-time

  • Part-time

  • Self Employed

Predicted employment levels in the East Midlands

Career related courses available at West Notts

About the statistics

Data is powered by LMI for All and is sourced from labour market statistics from the Office for National Statistics (ONS), the Institute for Employment Research, the Department for Works and Pensions, and the UK Commission for Employment and Skills.

Next steps

To ask us a question about this career or find out about our courses or apprenticeship opportunities please use the below form or give us a call.

Call our enquiries line free on

0808 100 3626

For more information on careers please visit our

Information, advice and guidance website

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96.2% A Level pass rate in 2022.

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