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Front of House Assistant

Job description

30 hours over 5 days

Are you passionate about member service? Would you like to work for one of the largest fitness providers in the UK?

We are looking for someone to join our Front of House team and be ‘the face’ of DW Sports Fitness, delivering world class customer service to our new and prospective members.

Your duties will be varied and will include the following:

Controlling member access to the club.
Dealing with membership queries, meaning you will require a good understanding of the terms and conditions of our membership agreements.
Processing new memberships on the system and ensuring the relevant paperwork is completed accurately.
Processing payments in the form of cash, cheque and credit card and ensuring that these are recorded accurately.
Booking member sessions with the club’s Personal Trainers.
Assisting in all food and beverage duties, including the restocking of fridges and displays, serving members and highlighting promotions.
Maintaining high standards of cleanliness and hygiene in all areas of the front of House department.
Carrying out relevant catering and swimming pool CCTV checks.

Our staff enjoy the benefits of a generous discount in our retail stores, free gym membership and contributory pension scheme (if eligible).

Please note that due to the volume of applications we can only respond to candidates who are shortlisted for interview.

Job Type: Full-time


  • Apply by: 18/08/2017
  • Company: DW Sports
  • Working times/day: TBC
  • Location: Mansfield
  • Job type: Full-time
  • Job sector: General
  • Employers reference: NA
  • Listing date: 26/07/2017

How to apply


Why choose West Notts?

Best college for A Levels value added* in the East Midlands

£50m investment in our facilities since 2008

In the top 10% of all providers nationally for apprenticeships

Second for vocational value added* in Derbyshire and Nottinghamshire

90% of students move into a positive destination

*Value added is a measure of a student’s progress against their starting point
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