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Certificate in Information, Advice and Guidance (Online) - Level 2

Overview

Looking to enhance your skills as a mentor or careers advisor? This FREE online course is designed to help you provide stronger support and guidance to others. Gain a Level 2 qualification that deepens your knowledge of delivering effective information, advice, and guidance in various contexts. 

Whether you’re helping someone make career decisions or offering initial support, this course will boost your ability to make an impact. Remember, learning more can help you earn more!

Study at home, study on your schedule, study for FREE. Sign up today!


Start dates and fees

  • Start - Anytime.
  • Cost - FREE for adults aged 19 or over (as of 31 August 2024), regardless of employment status.

IMPORTANT NOTICE

While this course may be offered to you free of charge, failure to complete the course may result in a £125 administration fee. This fee covers the administrative costs associated with non-completion.

If you have any questions or require more information, please do not hesitate to contact us on 01623 413602 before completing your registration.


What will I study?

Mandatory units

  • Understand information, advice and guidance practice
  • Understand the interaction skills required for information, advice and guidance.

Optional units

  • Information, advice or guidance work with groups
  • Understand debt advice work in practice
  • Understand employment advice work in practice
  • Understand housing advice work in practice
  • Understand information, advice or guidance in schools and colleges
  • Understand networks to support information, advice and guidance
  • Understand refugee, immigrant, asylum seeker advice work in practice
  • Understand skills required by advice providers
  • Understand the context of information, advice and guidance
  • Understand the management of information
  • Understanding signposting and referral in information, advice and guidance.

Entry requirements

  • No specific entry requirements  
  • Recommended: Minimum Level 2 in English and Maths (or equivalent)  
  • Applicants must live in England  
  • Applicants must not live in the locations listed here.

How long is the course?

  • Total time to complete - 150 hours  
  • Guided learning - 114 hours (includes all tutor contact, guidance, and supervision)  
  • Directed learning - Approximately 36 hours throughout the program  
  • Learners are expected to study and work on assessments independently.  

Location


How will I be assessed?

  • Assessment is done through internal evaluations, checked by external quality assurance.
  • To achieve a Pass, all learning outcomes and criteria must be met - no grading system is used.

What does the course lead to?

Employment in the following roles:

  • Careers Adviser
  • Counsellor
  • Customer Service Advisor
  • Debt Advisor
  • Employment Advisor
  • Help-desk Advisor
  • Housing Support Worker
  • Learning Support Worker
  • Legal Services Support Worker

What can I progress onto?

  • Level 2 Certificate in Counselling Skills
  • Level 2/3 Certificate in Principles of Customer Service
  • Level 2 Diploma in Customer Services
  • Level 3 Award in Counselling Skills and Theory
  • Level 3 Diploma in Counselling Skills
  • Level 3 NVQ Certificate in Advice and Guidance
  • Level 3 Certificate in Information, Advice and Guidance

Career opportunities


How do I apply?

All you need to do is press the green Sign up button found under 'Next steps' and complete our simple online form.

Once submitted, our team will review your information to ensure you are eligible to study the course (we will get in touch should there be in any issues).

If you meet the eligibility requirements, you’ll be sent an email which contains a link to our online enrolment form for you to complete.

Your enrolment details will then be processed by our team and you will receive an email that will contain a link for you to access your course materials. Please allow 3-5 working days for your enrolment details to be processed.

Next steps

Apply for this course

To start your application, please sign up using our simple online form where we will check your eligibility.

Sign up

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Call our general enquiries team

0808 100 3626
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Why choose West Notts?

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96.2% A Level pass rate in 2022.

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One of the top colleges in the UK for student satisfaction.**Learner Exit Survey 2019/20

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We offer a flexible and cost-effective travel pass to all students and apprentices.

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We have four campuses each boasting a number of state-of-the-art facilities.

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