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Technical Operations Engineer

Job description

JOB PURPOSE:

Reporting to the IT Infrastructure Manager this is an engineer role with responsibility for the deployment and support of end user laptops, telephony, basic networking and user support of the Esendex back office infrastructure.

PRINCIPLE DUTIES AND RESPONSIBILITIES

The role holder will be responsible for:

Handling support requests from staff

Deploying IT Equipment

Setting up user accounts

Troubleshooting OS and hardware issues

Ensuring end users have the hardware, software and accessories to carry out their work

Asset management

SKILLS/EXPERIENCE:

Essential

Windows 10/8.1 configuration, deployment and support

Network principles

Active Directory management, i.e. User and group management, GPOs

Desirable

Cisco switch configuration

Telephone configuration, e.g. Asterisk, Elastix, FreePBX

JIRA and Confluence

Google G-Suite

Dell hardware

Esendex is a leading European business communication services provider currently looking for an IT Operations Engineer.

Working for us you’ll enjoy a wide variety of company benefits including monthly social events, 27 days holiday, your birthday off work, private medical, dental cover, great progression opportunities and a lot more!

You

You are bright, sociable, forward thinking and with a proactive and positive “can-do” attitude, you relish being part of a team.

You will have strong analytical and organisational skills with an exceptional attention to detail, taking ownership and pride in your work.

Role

As a IT Operations Engineer you will be responsible for the deployment and support of end user laptops, telephony, user accounts, basic networking and user support for the Esendex back office infrastructure.

You will also be responsible for;

Troubleshooting OS and hardware issues

Ensuring end users have the hardware, software and accessories to carry out their work

Asset management

Procurement

Experience

You will be an all-round exceptional candidate, with experience in a similar role.  In particular, you are required to have:

Genuine interest in technology and its use in solving business problems

 

 

 

 

Details

  • Apply by: 20/08/2017
  • Company: Esendex
  • Location: Nottingham
  • Job type: Full-time
  • Job sector: Engineering
  • Employers reference: N/A
  • Listing date: 25/07/2017

How to apply

To apply please send a covering letter and CV to recruitment@esendex.com

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